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Colonial Electric Supply Calls On FCG to Conduct Customer Satisfaction Survey

Colonial Electric Supply (a 15-branch location electrical distributor in Pennsylvania, Delaware & New Jersey) has retained FCG to conduct its 2011 Customer Satisfaction Survey Benchmarking Study.

Colonial Electric Supply is ranked #44 in Electrical Wholesaling's 2010 ranking of the top electrical distributors in the country and is an IMARK member.
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FCG is retained jointly by WESCO…
FCG was retained jointly by WESCO and Philips to accomplish an objective, deep-dive understanding of WESCO and Philips’ capabilities and challenges in selling lamps and ballasts in a very competitive marketplace. FCG’s mission was to clearly identify where there is misalignment between and within WESCO and Philips to develop specific actions that must be taken by both WESCO and Philips to increase lamp and ballasts product sales.
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