News

FCG and NEMRA Launch the 2012 MRPAR Study

Now in its second year, MRPAR (The Manufacturers' Representative Performance Analysis Report) is a financial reporting tool for electrical manufacturers' representatives to confidentially compare their operational efficiency to other rep agencies.

FCG and NEMRA partner each year to provide this service to NEMRA's rep members.

NEMRA is the National Electrical Manufacturers' Representatives Association and has over 350 rep members.
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Recent news:
FCG to Conduct Customer…
FCG is conducting a Customer Satisfaction Survey for W.A. Roosevelt. W.A. Roosevelt is an electrical, plumbing, & HVAC distributor based out of La Crosse, Wisconsin. They have five branch locations in Wisconsin and are a member of IMARK.
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Three Manufacturers…
Burrus & Mathews (Irving, TX), Healy Mattos (Hayward, CA), and ElectroTech (Minneapolis, MN) have each engaged FCG to facilitate their 2-day long-term strategy sessions.
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Dakota Supply Group Calls on FCG…
Dakota Supply Group has retianed FCG to conduct its Customer Satisfaction Survey for the 3rd consecutive year.
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FCG Facilitates North Coast…
North Coast Electric, a 30+ branch location electrical distributor in Washington, Oregon, Idaho, & Alaska, has retained Tom O'Connor & TJ O'Connor from FCG to faciliate a cross-functional customer service improvement team called the Deliver On the Promise Team.
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FCG is retained jointly by WESCO…
FCG was retained jointly by WESCO and Philips to accomplish an objective, deep-dive understanding of WESCO and Philips’ capabilities and challenges in selling lamps and ballasts in a very competitive marketplace. FCG’s mission was to clearly identify where there is misalignment between and within WESCO and Philips to develop specific actions that must be taken by both WESCO and Philips to increase lamp and ballasts product sales.
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