Does your strategy creation and strategy execution process result in continual increases in market share and sustainable profitability?
An effective business strategy is balanced with thinking and action. Strategy creation is strategic thinking. Strategy execution is translating your strategic thinking into strategic action.
We have 30 years experience helping manufacturers, manufacturers’ representatives, and distributors of all sizes and lines of trade implement the following 10 best-practice strategy steps:
Select and organize cross-functional strategy team members with the right structure and accountability. Effective strategy teams include creative and innovative thinkers from a diverse group of people. An effective strategy process contains a structure that encourages strategic thinking. It involves different analytical process through each cycle of the meeting
Gather confidential, honest, and candid "Outside-In" market research. An effective strategy creation processes balances "inside-out" thinking with "outside-in" thinking. This should include both customer market research and supplier market research.
Execute a sound analysis of the competitive landscape through competitor profiling, analysis, and positioning. Competitors come and go. Competitors change strategies The key to every company’s strategic success is to intelligently know your competitors, continually keep updated on their strategic moves, and stake out both offensive and defensive position that defeat your opponents
Conduct comprehensive SWOT analysis to leverage company’s competencies and minimize competitive disadvantages. Having. tested the outside world through market research and competitor profiles, a company is now positioned to conduct an objective and thorough analysis of the company’s internal strengths and weaknesses and external opportunities and threats.
Identify critical success factors that comprise the unique strategic factors that define where you need to be as an organization. They might include achieving operational excellence, or becoming a customer-centric organization, or differentiating your products and services, or driving service innovation, or acquiring and retaining the best talent to name a few possible critical success factors.
Craft strategic objectives and strategic goals. Strategic objectives is made up of vision (where do we want to go?), mission (what do we stand for?), and core values (what do we believe?). Any business cannot survive without aiming at a specific goal. Strategic goals are specific, measurable, attainable, realistic, and time bound goals you want to achieve over the next three to five years.
Create balanced scorecards. Most company’s fail to turn strategy into action. Building performance scorecards that support the strategy for the company, every strategic business unit, every department, and each employee turns strategy into positive, actionable results. Balanced scorecards represent an approach to strategic management that surfaced in the early 1990’s. Robert Kaplan and David Norton authored three Harvard Business Review articles that surfaced four critical measurement categories – financial; customer and market; internal business process; and, employee innovation, learning and growth.
Deploy strategy execution teams to support achievement of strategic objectives, goals, and balanced scorecard. Poor execution is the number-one reason company strategies fail. Strategy execution often goes wrong when the people in the organization who are reasonable for strategy creation are not also responsible or strategy execution. When the individuals who create the strategy are dually responsible to lead its execution, any resistance to change is minimized and strategic success is maximized.
Develop company-wide incentive compensation plans based upon achievement of company’s strategy. Financial compensation is a powerful performance lever. Designed effectively, company-wide incentive compensation plans creates the needed push for achieving a successfully executed business strategy.
Implement formal coaching process throughout the organization that supports achievement of company’s strategy. Developing and executing an effective coaching process that drives every employee to achieve higher performance levels is one of the most difficult tasks company leaders face. The right high-performance coaching process ensures all individual and team performance goals linked to your business strategy are accomplished.
“During the past few years TomO’Connor has assisted NEMRA in several roles. He has been the primary researcher in gathering data for NEMRA’s landmark study “Eliminating Waste in the Sales and Marketing Channels between Independent Representatives and Manufacturers”; he has acted as coordinating force with our NMG Committee as they analyzed the results and formulated action programs. He has provided invaluable assistance to the associations Board of Directors by helping them validate and refocus their strategic goals and he continues to work with our CEO search committee. All of these roles have required Tom to handle, maintain and interpret confidential information, in all instances his integrity has been above reproach and his assistance in assisting NEMRA accomplish its goals and objectives have been invaluable.”
Hank Bergson, NEMRA
“Tom O'Connor was instrumental in helping our executive team fine tune our business strategy at Buckles-Smith. His methodology allowed us to include input from all levels and areas of the business which not only provided some very practical insight, it also led to greater buy in which is helpful as we execute our key strategic initiatives.”
Art Cook, Buckles-Smith
“We asked Tom O’Connor to facilitate a 2-day Long Range Strategic Planning Session for our Executive Management Team. Tom professionally challenged our team during the session, re-energizing all of us. We have a clear, strategic focus now. Since our session, we have again asked for Tom’s help with our Organizational Design and Development and look forward to his input as we work through this process.”
Burke Herring, Womack Electric Supply