News

FCG Surveys Rep Agencies and Facilitates Distributor Advisory Council for Legrand

Legrand has hired FCG to conduct a survey with each of their rep agencies across the country to find out how Legrand is performing and what their greatest opportunities for growth are.

FCG is also facilitating a Distributor Advisory Council for Legrand this month.

Legrand is a manufacturer of electrical wiring systems. It's major brands include Pass & Seymour, Wiremold and Cablofil.
Recent news:
FCG Conducts Customer…
FCG recently conducted a Customer Satisfaction Survey for Stanion Wholesale Electric. Stanion is an electrical distributor with 17 branch locations throughout Kansas and Western Missouri. Following TJ O'Connor presentation of Stanion's 2019 Customer Satisfaction Survey Results to Stanion's Leadership Team and Branch Managers, one of Stanion's Branch Managers provided the following testimonial: “TJ's translation and presentation of our 2019 customer survey was absolutely the most informative and useful group meeting I've attended in recent memory. The routine results review was helpful as expected, but the additional commentary and interpretation of customer feedback was obviously a product of extensive experience and industry knowledge. No hesitation to challenge a room full of Branch Managers to do a better job, which is refreshing these days. The passion and dedication required to push through that much information in an afternoon is impressive and deeply appreciated. I am confident that I and my team now have the information we need to gain market share and produce significant sales growth. Absolutely fantastic job.” - Adam Didde, Lawrence Branch Manager, Stanion Wholesale Electric This is the second customer survey that FCG has conducted for Stanion. As a results of the first survey in 2017, Stanion implemented a Top 400 Stock Guarantee to its customers and also implemented a Strategic Services Solution.
View Website
View Full Article
FCG Conducts Customer Survey &…
For the 18th consecutive year, FCG conducted a Customer Satisfaction Survey for Electric Supply, Inc. (Tampa, FL). FCG also conducted an Employee Satisfaction Survey for Electric Supply, Inc. Electric Supply, Inc. has the highest customer satisfaction of any distributor that FCG has conducted a survey for. Also, Electric Supply, Inc. is the second largest single-location electrical distributor in the country.
View Website
View Full Article
ACR Supply Becomes FCG's…
ACR Supply, and HVAC/R distributor in North Carolina, has hired FCG to conduct a Customer Satisfaction Survey.
View Website
View Full Article
FCG Surveys Rep Agencies and…
Legrand has hired FCG to conduct a survey with each of their rep agencies across the country to find out how Legrand is performing and what their greatest opportunities for growth are. FCG is also facilitating a Distributor Advisory Council for Legrand this month. Legrand is a manufacturer of electrical wiring systems. It's major brands include Pass & Seymour, Wiremold and Cablofil.
View Website
View Full Article
FCG Surveys Vendors for DSG
Dakota Supply Group (DSG) has asked FCG to conduct a Vendor Satisfaction Survey for them. FCG will be interviewing DSG's manufacturers and rep agencies to find out how DSG is perceived by it's vendor partners and uncover improvement areas for DSG. DSG is a distributor of electrical, plumbing, HVAC/R, waterworks, and sewer/well products in Minnesota, North Dakota, South Dakota, Montana & Wisconsin.
View Website
View Full Article