News

Locke Supply Becomes FCG's Newest Client

FCG is currently conducting a Customer Satisfaction Survey for Locke Supply.

Locke Supply is a distributor of electrical, plumbing and HVAC supplies and has over 100 branch locations.
Recent news:
FCG Conducts Vendor Survey for…
FCG is currently conducting a Vendor Satisfacton Survey for They Reynolds Company, an electrical distributor with 17 branch locations throughout Texas and Louisiana. FCG is interviewing The Reynolds Company's top manufacturer and rep agency partners.
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Locke Supply Becomes FCG's…
FCG is currently conducting a Customer Satisfaction Survey for Locke Supply. Locke Supply is a distributor of electrical, plumbing and HVAC supplies and has over 100 branch locations.
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For 22nd Straght Year FCG…
For the 22nd consecutive years FCG is conducting a Customer Satisfaction Survey for Consolidated Supply. Consolidated Supply is a distributor of plumbing and waterworks supplies. Consolidated Supply is located throughout Oregon, Washington & Idaho. Consolidated Supply's President, Karla Nuepert wrote the following testimonial on FCG: "We at Consolidated Supply have used FCG for nineteen years for our annual customer survey. We feel very strongly that their experience and commitment to customer service in the wholesale channel has helped Consolidated remain focused on continuous improvement in all areas of our business. The voice of the customer leads us to a better understanding of what they value and where we need to provide. FCG’s ability to compare us to in general terms to our competition and their national cohort of wholesale customers also gives us a beat on where we measure up in the market. We have enjoyed our nearly two decade relationship with the O’Connors and look forward to their help as we continue to raise the bar at CSCO." Karla Neupert Hockley President
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Casey Electric Sales Retains FCG…
Casey Electric Sales is an electrical manufacturer's rep in Illinois, Wisconsin, Iowa, Nebraska, Kansas & Missouri. FCG recently conducted market research with Casey's manufacturers and distributors. FCG also facilitated a two-day strategic planning session with Casey's management team.
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FCG Conducts Customer…
FCG recently conducted a Customer Satisfaction Survey for Stanion Wholesale Electric. Stanion is an electrical distributor with 17 branch locations throughout Kansas and Western Missouri. Following TJ O'Connor presentation of Stanion's 2019 Customer Satisfaction Survey Results to Stanion's Leadership Team and Branch Managers, one of Stanion's Branch Managers provided the following testimonial: “TJ's translation and presentation of our 2019 customer survey was absolutely the most informative and useful group meeting I've attended in recent memory. The routine results review was helpful as expected, but the additional commentary and interpretation of customer feedback was obviously a product of extensive experience and industry knowledge. No hesitation to challenge a room full of Branch Managers to do a better job, which is refreshing these days. The passion and dedication required to push through that much information in an afternoon is impressive and deeply appreciated. I am confident that I and my team now have the information we need to gain market share and produce significant sales growth. Absolutely fantastic job.” - Adam Didde, Lawrence Branch Manager, Stanion Wholesale Electric This is the second customer survey that FCG has conducted for Stanion. As a results of the first survey in 2017, Stanion implemented a Top 400 Stock Guarantee to its customers and also implemented a Strategic Services Solution.
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