News

HARDI Hires FCG

HARDI, the national association of HVACR distributors, has hired FCG to conduct a national survey of HVACR contractors to find out how distributors can best respond to the changing business environment.

Additionally, HARDI has named Farmington Consulting Group to its Proven Vendor Partner Program.
Recent news:
For 23rd Straight Year FCG…
For the 23rd consecutive year FCG is conducting a Customer Satisfaction Survey for Consolidated Supply. Consolidated Supply is a distributor of plumbing and waterworks supplies. Consolidated Supply is located throughout Oregon, Washington & Idaho. Consolidated Supply's President, Karla Nuepert wrote the following testimonial on FCG: "We at Consolidated Supply have used FCG for nineteen years for our annual customer survey. We feel very strongly that their experience and commitment to customer service in the wholesale channel has helped Consolidated remain focused on continuous improvement in all areas of our business. The voice of the customer leads us to a better understanding of what they value and where we need to provide. FCG’s ability to compare us to in general terms to our competition and their national cohort of wholesale customers also gives us a beat on where we measure up in the market. We have enjoyed our nearly two decade relationship with the O’Connors and look forward to their help as we continue to raise the bar at CSCO." Karla Neupert Hockley President
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FCG Conducts Customer Survey…
FCG is currently conducting a Customer Satisfaction Survey for Butler Supply, an electrical & plumbing distributor with 25+ locations throughout Missouri and Southern Illinois.
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FCG Conducts Customer Survey &…
For the 19th consecutive year, FCG conducted a Customer Satisfaction Survey for Electric Supply, Inc. (Tampa, FL). FCG also conducted an Employee Satisfaction Survey for Electric Supply, Inc. Electric Supply, Inc. has the highest customer satisfaction of any distributor that FCG has conducted a survey for. Also, Electric Supply, Inc. is the second largest single-location electrical distributor in the country.
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Century A/C Supply Becomes…
Century A/C Supply, an HVAC distributor in Texas, has hired FCG to conduct a Customer Satisfaction Survey.
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HARDI Hires FCG
HARDI, the national association of HVACR distributors, has hired FCG to conduct a national survey of HVACR contractors to find out how distributors can best respond to the changing business environment. Additionally, HARDI has named Farmington Consulting Group to its Proven Vendor Partner Program.
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View Full Article